Question 1

What is multi-currency in accounting software?

Accepted Answer

In accounting software, multi-currency features allow you to handle and report financial activities in multiple currencies. For accounting firms, it means being able to handle their clients' international transactions in one interface.

Question 2

What is a multi-currency or dual-currency system?

Accepted Answer

A multi-currency or dual-currency system in accounting software enables companies to perform transactions and financial reporting in two or more than one currency. With Eleven, you can transact and report in more than 170 currencies.

Question 3

How secure is my data with Eleven?

Accepted Answer

Each of your clients' general ledgers is a separate database, easy to restore and back up. To protect the data, Eleven uses advanced encryption. We securely store all the information and documents on certified AWS servers around the globe.

Question 4

Is there any long-term contract?

Accepted Answer

Yes, you can opt for a 2 or 3-year contract with a fixed-price guarantee. Long-term contracts are available for both per-entity and per-accountant licences.

Question 5

How does the free trial work?

Accepted Answer

You get full access to all of the accounting software’s features for 30 days, free of charge and without commitment. You can do the trial on sample (mock) data or migrate one or two of your client entities. Data migration is on us. You'll also have an onboarding training and a dedicated support chat to communicate with the team throughout the trial process.

Question 6

What is your refund policy?.

Accepted Answer

If you change your mind within your first month of paid service, we offer a full refund.

Question 7

How do I cancel my subscription?.

Accepted Answer

You can cancel your Eleven's accounting software subscription easily using the billing portal or by contacting our support team at support@runeleven.com. Make sure to contact us 30 days before the termination date.

Question 8

Can I cancel my subscription but still keep my data?

Accepted Answer

Absolutely. Your data remains yours even after you cancel your subscription - you can export it any time in the .CSV format in a couple of clicks.

Operate

Included in the operate plan

General Ledger

AR & AP

Manage tax rates

Generate tax report

AI data extraction tool

Multi currency (170+)

Bank reconciliation / bank feeds

Statutory reporting

Document management

Available add ons

Scale effortlessly with volume discounts

More about Eleven’s multi-currency accounting software

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